Return & Exchange Policy

At Induspare, customer satisfaction is our priority. We want you to love what you buy! If, for any reason, you’re not fully satisfied with your purchase, we’ve made the return and exchange process simple and hassle-free.

Returns

• Eligibility: Products can be returned within 7 days from the date of delivery. Items must be unused, in their original packaging, and in the same condition as received.
• Non-Returnable Items: Certain products such as custom-made, personalized, or clearance items cannot be returned. Please check the product description before purchasing.
• Return Process:
  1. Contact our customer support team at [support@induspare.com] within 7 days of receiving your item.
  2. Provide your order number, product details, and the reason for return.
  3. We will initiate the return process and arrange a pickup or guide you through the return shipment.
  4. Once we receive and inspect the product, we will notify you and process your refund.

Exchanges

• Eligibility: You can request an exchange for defective or damaged items within 7 days of receiving the product.
• Exchange Process:
  1. Contact our customer support team at [support@induspare.com] with your order number and the reason for exchange.
  2. Our team will arrange for the collection of the defective product and dispatch the replacement.
  3. Exchange requests are subject to product availability.

Refunds

• Refund Method: Refunds will be processed to your original payment method within 7-10 business days after we receive and inspect the returned item.
• Shipping Charges: Original shipping charges are non-refundable, unless the return is due to a defective or incorrect item. If you received free shipping and return the item, the cost of shipping may be deducted from your refund.

Conditions for Returns & Exchanges

• Items returned or exchanged must be in their original condition with tags, manuals, and packaging intact.
• Products showing signs of wear, alteration, or damage (unless defective) are not eligible for return or exchange.

Return Shipping

• For Defective or Incorrect Products: We will bear the return shipping charges.
• For All Other Returns: Return shipping charges will be the responsibility of the customer.

Contact Us

If you have any questions or need further assistance, please reach out to our support team at [support@induspare.com] or call us at +92 311 000 0000].